Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Pocket Loot Studio! Every order means the world to our small family business. Because each item is carefully 3D printed just for you, please review our shipping policy below.

Processing Time

All of our products are made using a print-on-demand process.

Once your order is placed, we begin printing your items specifically for you. Since every product is made to order, processing times will vary depending on the size and complexity of your purchase.

Standard Processing Time: Up to 5 business days
Many smaller orders may ship sooner.

If your order includes multiple items, they may be shipped together once all items have been completed.

Shipping Times

After your order has been processed, shipping times are determined by the carrier you select during checkout.

Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Pocket Loot Studio is not responsible for shipping delays caused by:

Weather
Carrier delays
Holidays
Natural disasters
Other circumstances beyond our control

Order Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Address

Please double-check your shipping address before placing your order.

Pocket Loot Studio is not responsible for orders shipped to an incorrect address provided by the customer.

If an order is returned due to an incorrect or undeliverable address, additional shipping charges may apply before the package can be resent.

Local Pickup

We proudly offer local pickup for customers in our area.

If you'd like to arrange local pickup, please contact us before placing your order so we can coordinate the details.

Damaged Packages

If your order arrives damaged, please contact us within 5 days of delivery.

To help us resolve the issue quickly, please include:

Photos of the damaged item
Photos of the packaging
Your order number

We'll work with you to find the best solution as quickly as possible.

Lost or Delayed Packages

Once your package has been handed over to the shipping carrier, Pocket Loot Studio is not responsible for delays, lost packages, or packages marked as delivered by the carrier.

If your package appears to be lost, we recommend contacting the shipping carrier first. If you need additional assistance, we're always happy to help however we can.